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Draft pending legal review. This page may change before it’s final.

SMS Terms

Effective 16 October 2026

These terms cover text messages from the PerkHour text message program.

Program name

PerkHour. Every message we send starts with “PerkHour:”.

What we text

For customers

  • One-time verification codes when you enter your number to claim a perk.
  • Ticket messages after you claim a perk: your ticket code and a link to your ticket.
  • Perk alerts, only if you opt in: a text when a new perk goes live near the zone you chose.

For shops (merchants)

  • Perk posting by text: you text us a perk, we reply with a summary for you to confirm, and you can pause or end it by text.
  • Account messages about your perks and your PerkHour account.

How you sign up

  • Codes: when you enter your number and ask for a code.
  • Ticket messages: when you claim a perk after verifying your number.
  • Perk alerts: only by ticking the alerts box when you claim. The box is unticked to start with, and you don’t need it to claim a perk.
  • Shops: by verifying your mobile number in the PerkHour merchant portal and ticking the box to get texts about your perks and post perks by text.

See examples of each sign-up screen.

How often

  • Verification codes: one message per code you request.
  • Ticket messages: one message per perk you claim.
  • Perk alerts: up to 1 a day and 3 a week, sent only between 10 am and 8 pm Monday to Saturday, and between noon and 8 pm on Sunday, Central Time.
  • Shop messages: frequency varies with how you use PerkHour. We reply to each text you send us.

Cost

Message and data rates may apply. PerkHour does not charge for texts. Your mobile carrier’s usual rates apply.

Help and opting out

  • Reply HELP for help.
  • Reply STOP to cancel. You can also reply QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE, or tell us in your own words that you want the texts to stop. We send one message to confirm, then no more texts from that number.
  • Reply START to resubscribe. Reply START at any time to get our texts again.
  • Text DELETE to delete your data. We delete it straight away, stop all texts to your number and send one text to confirm. See our Privacy Policy for what we keep.

Opting out does not cancel a ticket you already have. Your ticket always shows on its ticket page.

  • Consent is not a condition of any purchase.
  • You must be 18 or older and the account holder of the mobile number, or have the account holder’s permission.
  • We text US mobile numbers only.

Carriers

Carriers are not liable for delayed or undelivered messages.

Support

Reply HELP to any message, or email support@perkhour.com.

Company
PerkHour
Email
support@perkhour.com

Privacy

We do not share your mobile number or your opt-in with third parties or affiliates for marketing or promotional purposes. Our Privacy Policy explains how we handle your information.

Changes

We may change these terms. We will post the new version on this page and update the effective date.